Frequently Asked Questions
Everything you need to know about shopping with Rubina's Collection.
What is the estimated delivery time for my order?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery progress.
What is your return and exchange policy?
We offer a 14-day return and exchange policy for all unworn items with original tags attached. Please visit our returns portal to initiate a request and receive a prepaid shipping label.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your own or a similar garment you already own for the most accurate fit.
Do you offer international shipping?
Yes, Rubina's Collection ships worldwide. International shipping rates and delivery times vary by country and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my Rubina's Collection garments?
To maintain the quality of our fabrics, we recommend following the care instructions on the inner label. Generally, we suggest cold hand washing or delicate machine cycles and air drying.